Handbook of Public Management Practice and Reform

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Part 1 Environmental changes and public management: politics, paradox and the ecology of public administration - challenges, choices and opportunities for a new century global economic changes and public management society's values and publicmanagement technology and public management. Part 2 Changes in budgeting and financial management: reforming American government accounting in the 20th century unfinished agenda in public financial management changes and administrative reforms in taxand public revenue systems. Part 3 Changes in human resource management: human resource management change in state and local government changing roles and duties within government's human resources profession - contemporary models and challenges changesand reforms in public labour-management relations developmental performance appraisal - feedback, interview and disciplinary techniques. Part 4 Issues in organizational and general management: using strategic planning to manage strategically in thepublic sector productivity improvement and public management measuring government performance ethics and public management. Part 5 Policy issues and public management: win-win public management privatization policy and public management economicdevelopment policy and public management deregulation policy and public management. Part 6 Reform experience and issues: looking back, looking forward - what did reinvention do reforming public administration - including citizens downsizing in thepublic sector - implications for public administration four models of public sector change the new public management and reform. Part 7 New ideas and markets in public management: service contracting and alternative service delivery - theory andpractice the impact of the new public management on nonprofit organizations public policy and the continuous improvement paradigm - a plea for the total learning community rumbling doubt about managerial effectiveness and a turn toward discourse NGOsand grassroots organizations in developing countries. Part 8 Changes and issues in professional education and associations.