Guilt and the Consumption of Products with an Unhealthy Image

Abstract

The purpose of this study was to investigate the effects of nutrition labeling on consumers’ guilt when they consumed products with an unhealthy image. The first investigation was conducted to examine direct effect according to the types of nutrition labeling (adding healthy ingredients/reducing unhealthy ingredients) by independent samples t-test. The findings show that consumers felt less guilty when the number of unhealthy ingredients was reduced, compared to when healthy ingredients were added. The second investigation tested the effects of goal activation types (utilitarian/hedonic) and nutrition labeling on consumers’ guilt by independent samples t-test and ANOVA. Goal activation was added as an independent variable, and hypothetical scenarios and stimulants were used. The experiment was designed with a focus on goal activation (utilitarian/hedonic) × nutrition labeling (adding healthy ingredient/reducing unhealthy ingredient). The findings reveal that the utilitarian goal activation group felt less guilty about the products with the reduction in the number of unhealthy ingredients than the products with the addition of healthy ingredients. The hedonic goal activation group felt less guilty about the products with the addition of positive nutrients compared to the products with the reduction in the number of negative nutrients. The third investigation tested consumer guilt in situations that create anxiety about food by independent samples t-test and ANOVA, based on Study 2. Unlike in Study 2, there was no interaction effect between product-nutrition labelling and goal activation. These results suggest that, when consumer anxiety increases, in relation to unhealthy foods that already invoke guilt and anxiety, the motivation—namely, goal activation when consuming food—plays a main role in causing anxiety, regardless of nutrition. Based on these experimental results, the investigator discussed the academic and practical implications of the present study. Finally, a couple of proposals were made for the direction of future study.