Abstract
The increasing size and complexity combined with short development cycles for web-based applications has led to the term web crisis whereby undisciplined development techniques work to keep up with user needs. Therefore, defining and measuring the quality of web-based applications has emerged as a compelling area of exploration. By first examining the difference between conventional software applications and web-based software applications, this paper examines why methods used for measuring the quality of conventional software applications now have less applicability and provides a rationale for new factors to define quality for web-based software applications. Further research is proposed for measurement of these factors.
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