Abstract

AbstractComputer‐based information search services (ISSs) of the type that provide on‐line literature searches are analyzed from a system's viewpoint using a continuous simulation model. The analysis reveals that the observed growth and stagnation of a typical ISS can be explained as a natural consequence of market responses to the service together with a business orientation on part of the funder. The study also gives an analysis of managerial decision making for an ISS.

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