Abstract
The idea of supporting group meetings at the same time and at the same place by computer raises the problem of how salient features of group behaviors are understood in meetings. In this paper we take a critical look at several beliefs about group behaviors in research dealing with electronic meeting systems (EMS). The paper argues based on an empirical study that the concept of a small, cohesive business team, so widely held, in all EMS research is not necessarily a valid starting point in thinking of meeting support. In particular, the paper critically evaluates a number of beliefs of user aspects, group features such as composition, structure and protocols, and task characteristics such as nature, importance and meeting goals. In consequence, if these prominent features can vary markedly all meeting support cannot be designed in ways envisaged in current research. In conclusion we outline some research questions—both of empirical and constructive nature—that need to be addressed if the EMS research wants to address issues in computer support in groups that are not similar with business teams.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.