Grounding as a facilitator in Anglo‐Canadian and Mainland Chinese conversations

Abstract

This study examined whether a short training in grounding strategies could improve intercultural communication. Forty intercultural dyads (Anglo‐Canadians and Mainland Chinese) were randomly assigned to experimental and control groups. Prior to their conversations the experimental groups received 10–15 min training on grounding while the control groups received no training. The trained dyads performed significantly better than the untrained dyads in grounding, speaker presentation and listener recall, thus documenting that the 10–15 min training on grounding was fruitful in improving intercultural communication. Grounding training may open a new avenue for reducing intercultural miscommunication, thus improving information transmission.