“Greening” as a trend in management and HRM development in the service sector (the case Thailand)

Abstract

The development of theory and methodology of tourism activities greening based on an integrated systematic approach, taking into account its inextricable connection with the process of greening the entire socio-economic space, is relevant in the context of the unprecedented international tourism growth observed until 2020, as well as the growth of its impact on the state of ecological systems, first of all, of ones that actively host international and domestic travelers. The paper, based on the existing theoretical approaches, the author’s methodology for assessing tourism as an environmental factor of territorial development, as well as the results of surveys of representatives of tourism professionals and visitors to Thailand, suggests tools for forming an environmental management system at a tourism enterprise, as well as a concept for developing a state policy for tourism industry greening.