Abstract

Product reviews on the marketplace are interesting to research. Aspect-based sentiment analysis (ABSA) can be used to find in-depth information from a review. In one review, there can be several aspects with a polarity of sentiment. Previous research has developed ABSA, but it still has limitations in detecting aspects and sentiment classification and requires labeled data, but obtaining labeled data is very difficult. This research used a graph-based and semi-supervised approach to improve ABSA. GCN and GRN methods are used to detect aspect and opinion relationships. CNN and RNN methods are used to improve sentiment classification. A semi-supervised model was used to overcome the limitations of labeled data. The dataset used is an Indonesian-language review taken from the marketplace. A small part is labeled manually, and most are labeled automatically. The experiment results for the aspect classification by comparing the GCN and GRN methods obtained the best model using the GRN method with an F1 score = 0.97144. The experiment for sentiment classification by comparing the CNN and RNN methods obtained the best model using the CNN method with an F1 score = 0.94020. Our model can label most unlabeled data automatically and outperforms existing advanced models.

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