Government by Algorithm: Artificial Intelligence in Federal Administrative Agencies, a Case of USA

Abstract

The report gives a presents use of artificial intelligence in few administrative agencies. In-depth thematic analysis of some institution, have been conducted to review the current trends. In thematic analysis, 12 institutions have been selected and described the details of the institutions using artificial intelligence in different departments. These analyses yielded five major findings. First, the government has a wide application of Artificial Intelligence toolkit traversing the federal administrative and state. Almost half of the federal agencies evaluated (45%) has used AI and associated machine learning (ML) tools. Also, AI tools are already enhancing agency strategies in the full span of governance responsibilities, such as keeping regulatory assignments bordering on market efficiency, safety in workplace, health care, and protection of the environmental, protecting the privileges and benefits of the government ranging from intellectual properties to disability, accessing, verifying and analyzing all risks to public safety and health, Extracting essential data from the data stream of government including complaints by consumer and the communicating with citizens on their rights, welfare, asylum seeking and business ownership. AI toolkit owned by government span the complete scope of Artificial Intelligence techniques, ranging from conventional machine learning to deep learning including natural language and image data. Irrespective of huge acceptance of AI, much still has to be done in this area by the government. Recommendations also discussed at the end.