Abstract
E-Government and e-Democracy system development is enabled by Internet technology. The implementation of Information and Communication Technologies (ICTs) accelerates the transformation of government institutions and their methods of operations. The use of ICTs at municipality institutions not only opens up possibilities for improving services to citizens and businesses, but also increases their involvement in local community governance. The general objective of this chapter is to reveal, at the municipality level, the opportunity for local community development and stronger citizen involvement in governing processes (e-Democracy). The chapter aims to present the new sources of knowledge, particularly through the involvement of individuals in local government development. The chapter aims to understand challenges in developing open information infrastructures that support municipality innovation and development. The chapter utilizes extensive literature reviews and the analysis of the content of selected e-Government portals to inform its positions.
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