Abstract
The amount of literature and the research produced about reputa-tional risk in banking has grown rapidly (some of the contributions are: Fiordelisi, Soana and Schwizer, 2012; Gillet, Hubner and Plunus, 2010; Sturm, 2013) due to the obvious responsibilities of the banking and financial industry in the economic crises that have emerged since 2007. In banking studies attention has been paid to reputational damage stemming from operational risk events and losses: as often, when debating risks in banking, more effort has been dedicated to measuring effect rather than understanding the real determinants of risks and losses, and offering suggestions about how to manage risks and their causes. Having noticed a lack of or insufficient information on corporate reputation (CR) and reputational risk (RR) in the banking industry in the mainstream literature, we try to go back to basics and justify, both theoretically and practically, the need for new approaches and practices. We think that it can be useful to pick up information on how stakeholders observe and exchange opinions about reputational facts and events connected with decision-making processes and actions inside the banks.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
