Abstract

Successful provision of data and computational services in support of researcher projects requires implementing project management practices to counteract tendencies towards scope creep, miscommunication, and inaccurate resource forecasting. Good project management practices also support service metrics and reporting, which are essential for communicating the impact and value of researcher support services. These practices do not need to be complicated or onerous to be successful, but they do need to be applied intentionally and consistently. Key practices include: creating project summary documents, determining appropriate client management strategies, tracking project resources and status, and regularly reviewing projects' progress.

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