Gone Fishing

Abstract

Student employees in academic libraries often perform repetitive jobs, such as shelving, which can become boring. As a result, they are not motivated by the work, which in turn leads to attendance problems and poor quality work. Student employees need to be aware of the value of their contributions to the library and to understand the overall day-to-day operations of the library. O'Keefe Library at St. Ambrose University has adapted the FISH! business model to use with student employees to help solve motivation and work quality issues. This article discusses the implementation and outcomes of using FISH! with student employees.