Abstract
Misinformation is highly circulating on social media which harmfully affect users of these platforms and the online content value. Previous efforts to decrease misinformation distribution on social media have mainly focused on the development of misinformation detection algorithms. To extend these efforts, this paper adopts gamification techniques to minimize the spread of misinformation on social media and proposes a three-phase requirement engineering method for the design of a Gamified Misinformation-aware Social Media (GMSM). The method combines the strengths of well-known requirement engineering approaches in a sequence that offers software engineers better understanding of users’ requirements on the adoption of gamification to minimize the spread of misinformation on social media. This can lead to a better coverage of important users’ requirements thus, a better user satisfaction and a higher quality of online content.
Highlights
1.1 Misinformation and GamificationSocial media, such as Twitter, WhatsApp, Facebook, etc, are becoming largely adopted channels to generate and exchange users’ online created information
Gamified Misinformation-Aware Social Media Design Method (GMSM) To successfully design a Gamified Misinformation-aware Social Media (GMSM), the proposed requirement engineering method goes through three phases ordered as follows: Conceptual framework to scenarios; Scenarios to goal models; Goal models to use cases
The above scenarios can help software engineers to identify more knowledge about UserX's requirements and needs related to using gamification to fight misinformation sharing on social media platforms (e.g. MediaX)
Summary
Social media, such as Twitter, WhatsApp, Facebook, etc, are becoming largely adopted channels to generate and exchange users’ online created information. Another research reported on the influence of user-intrinsic features (e.g., motivation and personality characteristic) on users' behavior towards misinformation distribution on social media (Chen 2016) To extend these efforts, our recent study (Almaliki 2019), proposed a conceptual framework for the use of gamification elements in the design phase of social media to minimize the distribution of misinformation related to news information shared by users (see figure 2) (i.e. information related to present or past incidents on various matters (e.g. war, politics, health, economy, business, etc.)). Gamified Misinformation-Aware Social Media Design Method (GMSM) To successfully design a Gamified Misinformation-aware Social Media (GMSM), the proposed requirement engineering method goes through three phases ordered as follows (see figure 3): Conceptual framework to scenarios; Scenarios to goal models; Goal models to use cases These methods are well-known approaches in the domain of requirements engineering and each one of them give software engineers a better understanding and another level of details about users' various requirements and needs. The following sub-section give more details about each phase and its importance in understanding users’ requirements on the use of gamification design elements to minimize the distribution of misinformation on social media platforms
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