Abstract

Glossophobia, an individual’s anxiety of public speaking, has been observed to be a common phenomenon among students. The present study explores factors associated with glossophobia among ESL students of a tertiary institution in Upper-West Ghana, the Dr. Hilla Limann Technical University, Wa and makes recommendations for improvement in their public speaking skills. The study combined both quantitative and qualitative research approaches in an opinion poll involving 46 participants from the Level 300 class of the Secretaryship and Management Studies of the Business School. Participants acknowledged the importance of public speaking, but conceded that at some point in their student lives, when they had to speak in public, glossophobia prevented them from making a good impression on the audience. Speaking English before a crowd was identified as the most dreaded experience. Low self-confidence in speaking in public; lack of constant speaking experience and lack of knowledge in public speaking; fear of making mistakes and being laughed at; inadequate preparation and timidity were also identified as challenges affecting participants’ ability to speak English in public. To help students overcome that phobia, the study recommends that lecturers should adopt an interactive approach combined with the appropriate communication strategies to promote positive attitudes and create the desirable atmosphere for boosting students’ confidence. Lecturers should also organise seminars on public speaking skills and encourage regular individual oral presentation in class so students can practise to develop positive attitudes towards public speaking.

Highlights

  • Public speaking is a process, an act and an art of making a speech before an audience (Chu, 2001)

  • The findings are presented in two parts: One part uses tables, pie charts and graphs to present the quantitative data obtained. It summarises the demographics of participants; their experiences when confronted with public speaking; what they consider as the possible causes of anxiety; their individual prior public speaking involvements; their affirmation of nervous feelings when speaking in public and what they consider as root causes of public speaking anxiety

  • This study investigated the causes of glossophobia in tertiary students

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Summary

Introduction

Public speaking is a process, an act and an art of making a speech before an audience (Chu, 2001). The main purpose of speech is to communicate one’s ideas and feelings in order to get a desired response. As students soon to graduate to become secretaries and managers, ability to communicate well in English in public is not a luxury but a necessity. The ability to skillfully express one’s thoughts and sentiments publicly is crucial for the satisfaction of both our self- and social-esteem needs (Ibid.). One’s ability to speak well publicly helps one meet personal needs and plays an important role in one’s career and self-promotion processes. When students are able to speak clearly and convincingly, it helps them achieve success in their academic lives and in their future careers

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