Abstract

Diversity management is an increasingly mature field defined by a wide array of conceptual approaches and competing discourses of diversity. This chapter briefly reviews the field of diversity to locate our discussion of a crucial problematic in global diversity management: implementing global diversity management standards locally. We take the UK as the local context for our analysis, and report findings from a study funded by the Equal Opportunities Commission on the use of equality and diversity tools. Our empirical evidence underscores the importance of localities and specific contexts, and emphasizes that equality and diversity tools can serve as an effective resource for local diversity officers of global firms to progress their agendas for organizational change locally. In the UK context effective diversity management crucially hinges on securing the buy-in of businesses and providing context-sensitive toolkits to local diversity management officers and organizational change agents to ensure equality and inclusion.

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