Getting the job done

Abstract

Work groups offer the potential to influence the structure, policy and procedures in agency practice. Skilfully led work groups engage workers in a process where problems are identified and explored and collaborative solutions are developed and implemented. A case example of a work group mobilized by a child welfare worker to restore parent child visitation rooms will be used to illustrate the planning process, recruitment of work group members, development of a common purpose and goals and facilitation of sessions throughout the stages of the group’s work. Implications for practice focus on group leadership skills that enhanced the work, resulting in the success of the project and agency change. Barriers to the work will be discussed with suggestions for future projects.