Abstract
A group of the largest academic publishers has launched a new service to simplify access to full-text research for users of discovery services and scholarly collaboration platforms. While this service aims to provide easy access to full-text articles using article-level entitlement information linked to institutions through Seamlessaccess.org, it also introduces ambiguity. The service allows for publishers to direct users to alternative versions when a full-text entitlement is not found for the user, though users may already be entitled to full text through providers that do not participate in the service. Depending on specific implementations, this could lead to further confusion and make it more difficult for users to find an appropriate copy.
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