German-Albanian Intercultural communication and interaction in the workplace

Abstract

Remote work has brought societies and cultures more together than ever. The workplace has been taken to another level and understanding the cultures and behaviours of different countries has become essential, so that there can be a harmonious working environment. Different ways of conveying the information in the same situation and context but at the same time in two different cultural environments, often lead to inconsistencies or problems in different situations in everyday life. In this thesis, German-Albanian communication and interaction in the workplace is observed from a cultural point of view. Communication in the workspace environment has quite a high influence on the working atmosphere, satisfaction, productivity of the employees or companies worldwide management success. The field of study focuses on the workspace since the reason why many Albanian citizens stay in Germany or have work relations with German companies is the offer of a working contract with higher income possibilities. The purpose of this study is to achieve understanding from both sides of the cultures or even let other cultures understand them both at the same time. Beside the theoretical solution of this problem, an illustrated book with funny and simple illustration has been designed to bring better understanding for the cultural differences independent from their age, gender or intellectual level.