Abstract
The Operations Advisor and the Management Advisor are AI-based executive decision support systems. The Operations Advisor (OA) enables managers to improve manufacturing strategy. It makes possible manufacturing policies that take full advantage of strategic interactions among capacity utilization, inventories, lead times, and unit costs. The Management Advisor (MA) values strategic business proposals (building a new plant, developing a new product, etc.). It helps managers assess the attractiveness of new business opportunities, and the impact of proposed changes in existing business policy. Artificial intelligence methodologies in the MA and the OA allow us to combine conventional analytic techniques with expert knowledge and experience. They also provide an extremely high level or user facilitation, control, and freedom from error, thus substantially improving overall business productivity. We begin with a description of the design strategy underlying these two generic AI-based management applications. Then we consider how this strategy is realized in the OA and the MA, and the productivity benefits it provides to users.
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