Generative Artificial Intelligence and ChatGPT in Language Learning: EFL Students' Perceptions of Technology Acceptance

Abstract

The study conducted in the centre of Vietnam in 2023 aims to explore English-majored students’ perceptions towards the application of ChatGPT in developing students’ English language. The research was grounded on the Technology Acceptance Model developed by Davis (1998) and further revised by Shoufan (2023). The quantitative approach was selected for the study with the questionnaire as the instrument. 369 English-majored students who have experienced using ChatGPT in language learning were selected for the study. The findings reveal that although students found it easy to use ChatGPT as well as perceived it as a useful tool for their language learning, they had neutral opinions on its usefulness. Furthermore, students had a high level of attitudes towards the use of ChatGPT in language learning while the negative attitudes towards it were found to be at a low level. While genders were recognised not to have impacts on students’ perceptions, class levels had significant effects on those of students It is highly recommended that teaching strategies, careful monitoring, and a balance between the use of ChatGPT and human interaction should be under consideration for an effective adoption of ChatGPT in language learning and teaching.