Abstract
The world of health insurance and Medicare has traditionally been perceived as complex and difficult to navigate. Fortunately, the application of Generative AI to virtual agents has begun to transform the industry. Large language and image, AI models, also known as generative AI or foundation models, have opened up new prospects for organizations and people involved in content creation. Once trained, a generative model can be "fine-tuned" for a certain content domain with far less data.
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