Abstract
Strong integration between primary and secondary healthcare is essential. Health services across Australia have developed General Practice Liaison (GPL) services toimprove communication and understanding between general practitioners (GPs) and hospitals. The aimof this study was to explore GPs' experiences of and interaction with a health service's GPL service and capture perspectives concerning future service expansion. This descriptive qualitative study used semi-structured interviews with 10 GPs inthe catchment area of a large urban health service in Melbourne in 2018. Datawere analysed thematically. While GPs accepted the value of a GPLservice, few had direct experience. Acknowledging the challenge of negotiating complex healthcare systems, they saw GPL services ideally staffed by a health professional, not necessarily a GP. The results provide insight into what GPs want from a GPL service. This can inform development of the GPL role within health services.
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