GENERAL ORGANIZATIONAL ASPECTS OF KNOWLEDGE MANGEMENT IN THE AREA OF COMPANY’S LOGISTICS

Abstract

Participation in the supply chain by an enterprise increases the demand not only for information and competences of employees in relation to logistics activities but also in a broader management context. The aim of the study is therefore to determine, in the opinion of the respondents, the degree of care taken by their companies for the general organizational aspects of knowledge management in the sphere of logistics. For this purpose, two research questions were formulated. The first question is about how these opinions are presented in the perspective of individual aspects of knowledge management, and the second is about the possible relationship between them and the control variables, which are the size of the enterprise and the annual value of turnover. Appropriate hypotheses were formulated to answer the second question by the use of statistical analysis tool. The above-mentioned general-organizational aspects of knowledge management are formulated in the context of the processes of internalization and combinations originating from the Japanese knowledge management model. This allows the use of a well-established conceptual framework for knowledge management in the new cognitive perspective. The survey was conducted in the PSAQ formula. Respondents were purposely acquired by the use of convenient sampling. They were the so-called logistics professionals (n = 197), each time coming from a different company. At the same time, these companies remained part of the supply chains. The obtained result show, first of all, that the size of the enterprise and the annual turnover value significantly differentiate the opinions of respondents related to the variables expressing aspects of knowledge combination process.