Gender Differences in Job Satisfaction in 5 Star Hotels of North Cyprus: Descriptive Analysis

Abstract

The purpose of this study is to analyze the level of job satisfaction of the hospitality employees and provide empirical evidence whether gender differences exists in relation to the job satisfaction of male and female hospitality employees in 5 Star Hotels in North Cyprus. The study instrument used was the short form of Minnesota Satisfaction Questionnaire (MSQ) which measures job satisfaction using 20 facets of the job. A total of 248 hospitality employees agreed to take part in this study. Data was analyzed using statistical program SPSS 17 The study indicate that male hospitality employees, as compared to female hospitality employees, have a higher level of satisfaction with overall job satisfaction