Abstract
While several studies have attested the presence of systematic gender and age variations in pharmacists’ satisfaction with their jobs, only a few of them have considered both classifications simultaneously. None have done so while systematically examining multiple facets of practitioners’ work. This article estimated U.S. pharmacists’ satisfaction levels with various facets of their work, compared them simultaneously between genders and among age groups, and tested for the presence of gender–age interaction effects. The study was based on self-reported survey data collected from 701 pharmacists (31.0% response rate). Mean and standard deviation values for 18 indices related to pharmacists’ work were calculated. When age groups were controlled, female pharmacists expressed overall higher levels of satisfaction with their job than male pharmacists; they also expressed greater satisfaction with multiple specific facets and with the profession, as well as greater workload and stress than male pharmacists. The findings revealed few significant differences among age groups and a limited gender–age interaction effect for pharmacists’ satisfaction with key facets of their work. These findings should contribute to the development and refinement of rational criteria for increasing sources of satisfaction in pharmacy settings.
Highlights
Organizational commitment issues and quality of services rendered by pharmacists throughout the world have been linked to practitioners’ levels of satisfaction and dissatisfaction with various facets of their work [1,2,3,4,5,6,7,8,9,10,11,12,13,14,15]
The study is important because a uniform set of job-related rewards and incentives offered by employers to practitioners of both genders and all age groups may not be adequate if significant differences are observed
Reflecting the “womanization” of the profession and the demographics of the population from which they were drawn, male pharmacists were outnumbered by female pharmacists under 45 years of age, while the opposite occurred with older pharmacists
Summary
Organizational commitment issues (i.e., turnover, absenteeism, tardiness, theft, etc.) and quality of services rendered by pharmacists throughout the world have been linked to practitioners’ levels of satisfaction and dissatisfaction with various facets of their work [1,2,3,4,5,6,7,8,9,10,11,12,13,14,15]. Maier [23] argues that men primarily engage in competition to win and strive for success, subordinating other life activities to the pursuit of career goals, while women tend to search for equilibrium in life activities and are more interested than men in advancing others as well as themselves. He further argues that men use communication as a tool to solve problems, establish status, and convey independence while women use communication largely to establish connections
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