Abstract

In this study, the pre-pandemic (2019) and pandemic period (2020) financial performances of 13 commercial banks with the highest transaction volume in Turkey were compared using multicriteria decision (Entropy, ARAS, MOORA, and MOOSRA) techniques. The financial performance ranking results obtained by the ARAS method are similar to the BrandFinance brand valuation ranking. In addition, before the pandemic Ziraat Bank, which was a public bank; during the pandemic period, along with Ziraat Bank, Halkbank, which is the other public bank, were found to be among the top 5 banks showing high performance.

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