Abstract

This article presents the results of an economic laboratory experiment based on a queuing system. The “classical” problem of the theory of mass service, known as the Erlang problem, with the aim of studying the behavioral theory of games reproduced in this article. It is based on the theory of queuing, which allows the company to avoid inefficient organization of customer service. Considerable attention is paid to the provisions of the behavioral theory of games as a method of making management decisions and their practical application. A mathematical model of decision making studied by queuing theory was compiled. There are Conclusions about the behavior in real economic situations. The experiment presented in the form of a game can be used as an original method of teaching economics.

Highlights

  • The studying of behavioral Economics contributes to a deeper and more advanced understanding of the economic phenomena considering their psychological components.The development of behavioral economics had led to the development of behavioral game theory – a branch of game theory that deals with the reproduction of economic situations in order to study it in favorable conditions

  • «Game theory proves the following: if economic entities do not change their strategy, they will come to an equilibrium state in which the gain can no longer be increased by continuing to follow the chosen line of behavior

  • Nash equilibrium is a situation in a non-cooperative game in which none of the players can increase their winnings by making moves on a unilateral basis»[1]

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Summary

Introduction

The development of behavioral economics had led to the development of behavioral game theory – a branch of game theory that deals with the reproduction of economic situations in order to study it in favorable conditions. «Game theory proves the following: if economic entities do not change their strategy, they will come to an equilibrium state in which the gain can no longer be increased by continuing to follow the chosen line of behavior. Nash equilibrium is a situation in a non-cooperative game in which none of the players can increase their winnings by making moves on a unilateral basis (i.e., without cooperating with other players)»[1]. Economic experiments are used to test hypotheses, theories, and practical recommendations for the economic system managing, and to study the behavior of individuals or collectives"

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