Abstract

This article reports a study of two types of gainsharing programs: performance improvement programs and team suggestion programs. To determine the factors influencing the programs' effectiveness, the authors examined the results of four interventions (two of each type of program) conducted by one consulting firm. The quantitative data derived from program measures and archival records indicate that gain sharing led to improved productivity, quality, supply costs, safety, attendance, and development of cost-saving ideas. The qualitative data derived from interviews and archival records suggest the programs also enhanced employees' awareness of organizational goals, personnel growth and development, and lateral and vertical communication. The research revealed the importance of process variables to the programs' successful implementation. The authors conclude that gainsharing and organization development complement each other, and discuss implications for future research.

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