Abstract
The operation of emergency logistics plays a prominent role in reducing the consequences of disasters. Based on the establishment of a comprehensive evaluation system with the whole period of the disaster cycle that covers emergency preparation, response, and recovery, this paper proposes a fuzzy-symmetrical Technique for Order Preference by Similarity to Ideal Solution-Entropy Weight (TOPSIS-EW) method with multi-granularity linguistic assessment (MGLA) information to evaluate the performance of emergency logistics. Furthermore, the proposed evaluation method is employed to evaluate the performance of emergency logistics in Wenchuan earthquake, five worst-hit regions (i.e., Wenchuan County, Beichuan County, Qingchuan County, Mianzhu City, Shifang City) were ranked as V, III, I, II, IV, respectively. Finally, the effectiveness and reliability of the method are verified by comparison with the other two related methods and a sensitivity analysis. Based on the comprehensive evaluation results, some specific managerial suggestions are proposed to improve the emergency logistics capacity.
Highlights
In recent years, unconventional emergencies occur frequently and this phenomenon causes great loss to people’s life, the safety of their property, and affects the development of society
The emergency logistics performance evaluation indicators system can be divided into four subsystems: information processing, logistics operation, organization and coordination and post-disaster response
The basic proposition of this research is that the occurrence of public emergencies are inevitable, so ensuring efficient emergency logistics capacity can mitigate the consequences of disasters
Summary
Unconventional emergencies occur frequently and this phenomenon causes great loss to people’s life, the safety of their property, and affects the development of society. Disastrous events during the past two decades include the Iraq war (2003), SARS in China (2003), the tsunami in Indonesia regions (2004), Hurricane Katrina in America (2005), the Bangladesh cyclone Sidr (2007), the Wenchuan earthquake in China (2008), etc. All of these emergencies have caused massive disruption to people’s lives, requiring the delivery and distribution of large quantities of relief supplies in a short period of time
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