Fuzzy Evaluation of Change Management Processes in the Context of Enterprise Sustainability

Tetiana Vlasenko,Dalia Streimikiene,Yevhen Hryn,Tomas Balezentis,Anatolii Hatsko,Tetiana Larina

doi:10.3390/su11226310

Abstract

Enterprise sustainability can only be ensured by taking into account the dynamics of the environment, which requires effective implementation of changes. Organizational change management is seen as the interaction of the groups of processes: direct implementation and the processes of managerial influence on their implementation. The article seeks to develop a framework for evaluation of change management processes based on the fuzzy logics. The expert analysis was carried out to develop fuzzy rules based on the linguistic terms (high, medium, and low). The database of rules for assigning an enterprise to the appropriate level of organizational change management has been developed (243 rules). The proposed model was applied to the case of Ukrainian agricultural machinery companies. The results allowed identifying the bottlenecks for the companies under analysis in seeking sustainable change management.

Highlights

The enterprise must maintain market share, which requires the creation of stable competitive advantages in order to ensure the sustainability [1,2]
The analysis of the level of implementation of organizational change management functions presented by the matrix of processes of planning, organization, motivation, control, and regulation at the stages of initiation, implementation, and institutionalization of changes is carried out
Assessment is proposed using fuzzy logic theory, which allows expert judgment to translate into qualitative categories the level of implementation of change management

Summary

Introduction

The enterprise must maintain market share, which requires the creation of stable competitive advantages in order to ensure the sustainability [1,2]. The complexity of measuring and ensuring efficiency is that a modern enterprise is a system of interaction of numerous tangible and intangible factors of production, which together with the human component in the appropriate management create outputs in the form of products, works or services for sale on the market and with a proper level of competition [3]. The cost of the enterprise is to ensure the flow of all processes: both the process of creating the final product, and the implementation of functions to manage the processes of product creation. The question of the appropriateness of these costs remains open because of the inability to isolate their contribution to the final result

Objectives

Methods

Results

Conclusion