Abstract

AbstractThis paper describes a fuzzy decision support system (DSS) for the control of a detergent production process. The application has been carried out at a real‐world, large‐scale industrial production plant in the Netherlands, where a large variety of powder‐based detergents for industrial users are produced in a spray drying process. The system consists of several fuzzy rule bases that model the control actions of experienced process operators in response to different quality deviations of the product. A hierarchical architecture of the fuzzy system is introduced to cope with the complexity. A fuzzy supervisor is used to deal with process constraints and to activate the applicable rule bases when control actions are needed. In this way, a system is obtained that enables the control of the process within stricter quality bounds than those applied by human operators alone. During in‐production evaluation, the average improvement in the quality parameters for all product classes was above 30 percent. Copyright © 2001 John Wiley & Sons, Ltd.

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