Abstract
This chapter presents a fuzzy modeling approach and a genetic-based interactive approach to QFD planning taking the financial factor and design uncertainties into consideration. Before formulating the optimization model, a QFD-based integrated product development process model is presented firstly. By introducing some new concepts of planned degree, actual achieved degree, actual primary costs required and actual planned costs, two types of fuzzy nonlinear optimization models are introduced here. These models not only consider the overall customer satisfaction, but also the enterprise satisfaction with the costs committed to the product. With the interactive approach, the best balance between enterprise satisfaction and customer satisfaction can be obtained, and the preferred solutions under different criteria can be achieved by means of the human–computer interaction.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
