Abstract

This paper aims at appreciating the need for and relevance of understanding futuristic trends in logistics Quality. In view of the changing nature of global business environment and competition, what are the most immediate impacts on the supply chain and its management? What are the markets and organizational influences that impact on international/global integrated logistics decisions? What are the rationale and quantifiable benefits of integrated logistics quality? What are the important considerations in the development of a modern and intelligent integrated logistics quality programme fit for the twenty-first century? This paper attempts to find out the rational answers of these queries and broaden the perspective regarding the concept of quality, supply chain management, integrated logistics quality and other concerning areas by creating awareness about necessity to manage transition at the right time to more effectively cope with, and manage, the growth process. It is intended to equip the marketers and practitioners to focus on creating a good understanding of the management issues associated with trends in logistics Quality. Once the firm is focused, the approach will be to cover key issues of relevance and provide a good overall understanding of the Quality management challenges in the context of dynamism of supply chain management and Total Quality assurance.

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