Further results for the M/M(a, ∞)/N batch-service system

Abstract

A multi-server Markovian queueing system is considered such that an idle server will take the entire batch of waiting customers into service as soon as their number is as large as some control limit. Some new results are derived. These include the distribution of the time interval between two consecutive commencements of service (including itsrth moment) and the actual service batch size distribution. In addition, the average customer waiting time in the queue is derived by a simple combinatorial approach.