Fundamental and Key Concerns of the Shared Use Vehicle System

Abstract

Currently, a significant portion of Shared-Use Vehicle Systems (SUVS) providers make use of cutting-edge technologies (such as GPS monitoring, smartcard access and online reservation systems) to improve customer experiences. There is a growing need for interoperability between vehicle operators and suppliers of Shared-Use Vehicle Systems (SUVS) (e.g., smartcard accessibility across different car-sharing businesses) (i.e., transport fare collection via smartcards). Improved interoperability across systems is expected to increase customer satisfaction and adoption, which in turn will expand the market reach of such systems. In a similar perspective, we might expect to see some uniformity develop in areas such as vehicle interfaces, client contacts, and general operating procedures (for example, online reservation systems and insurance policies). However, the idea of SUVS is still in its infancy as a mobility option, therefore a comprehensive push toward standardization has not yet been implemented in the sector. In that case, the purpose of this research is to attempt to catalog a few of the key concerns that will be crucial to future interoperability conversations between SUVS and the establishment of industrial standards. This paper focuses on the fundamentals of operating an intelligent SUVS and details many of the concerns that have arisen throughout the formative stages of SUVS development.