Abstract

Background: The main objective of the study is to facilitate the development and implementation of customised ERP systems by defining an ontology based on mutually exclusive database schemas for various business needs, resulting from the type of activity and the specificity of the market and industry. The need arises from the contradicting duality of the approach, indicating the need to choose between adapting standard solutions to the requirements of specific customers and developing new systems. Methods: Data on the schemes for processes performed and information needed and produced were collected from seventeen companies. The aggregate and synthesis of the research data was carried out to identify common and area-specific solutions. The SOL concept was introduced and implemented. Results: As a result, an ontology providing a universal approach to the analysis of processes was developed in order to automatically describe business processes by assigning companies to business models. Conclusions: The effect of the work on the indicated stage of the project is the development of a knowledge base containing standard models of the ERP class system built of many components. The solution to the research task is an ontology containing the developed structures and mechanisms to allow one to select the system functionality depending on the problems identified in the enterprises.

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