Abstract

The aim of this study discusses the gap between the patient web portal and providing a full radiology report. A literature review was conducted to examine radiologists, physicians, and patients’ opinions and preferences of providing patients with online access radiology reports. The databases searched were Pubmed and Google Scholar and the initial search included 927 studies. After review, 47 studies were included in the study. We identified several themes, including patients’ understanding of radiology reports and radiological images, as well as the need for decreasing the turnaround time for reports availability. The existing radiology reports written for physicians are not suited for patients. Further studies are needed to guide and inform the design of patient friendly radiology reports. One of the ways that can be used to fill the gap between patients and radiology reports is using social media sites.

Highlights

  • The patient portal is an online instrument that provides patients with secure and direct access to their medical records [1,2]

  • Full In radiology that they the participants statedorthat theyin preferred having a copy of their with full radiology reports to and that they wanted to meet with engage some form of communication their physicians discuss the wanted to meet with or engage in some form of communication with their physicians to discuss the reports [38]

  • The author noted that half the participants did not know that radiologists are doctors, reports

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Summary

Introduction

The patient portal is an online instrument that provides patients with secure and direct access to their medical records [1,2]. A better communication tool is needed to help patients understand their treatment procedures that could lead to better outcomes. Improved communication can help patients better understand treatment procedures and result in more favorable outcomes, and can reduce potential medical errors. There are many ways for patients to communicate with doctors that may or may not be time-consuming or costly One of these methods involves scheduling face-to-face appointments with physicians to discuss issues and receive advice. A patient could call the clinic or hospital and ask to speak directly to a physician or nurse to have questions answered. These methods can be time-consuming and could impact the quality of treatment. New technologies are developed to improve the health care communication and information delivery, such as electronic health records (EHRs), personal health records (PHRs), and health information exchanges (HIE)

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