Abstract
Purpose This study explores the implementation of personalised information access, driven by machine learning, in Nigerian public libraries. The purpose of this paper is to address existing challenges, enhance the user experience and bridge the digital divide by leveraging advanced technologies. Design/methodology/approach This study assesses the current state of Nigerian public libraries, emphasising challenges such as underfunding and lack of technology adoption. It proposes the integration of machine learning to provide personalised recommendations, predictive analytics for collection development and improved information retrieval processes. Findings The findings underscore the transformative potential of machine learning in Nigerian public libraries, offering tailored services, optimising resource allocation and fostering inclusivity. Challenges, including financial constraints and ethical considerations, are acknowledged. Originality/value This study contributes to the literature by outlining strategies for responsible implementation and emphasising transparency, user consent and diversity. The research highlights future directions, anticipating advancements in recommendation systems and collaborative efforts for impactful solutions.
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