From time-based competition (TBC) to quick response manufacturing (QRM): the evolution of research aimed at lead time reduction

Abstract

This paper presents a complete review of the literature regarding lead time reduction within the context of time-based competition (TBC) and quick response manufacturing (QRM) paradigms. From the review, a classification system has been proposed. From this study, gaps in the literature could be identified as follows: (1) lack of quantitative studies showing the benefits of TBC/QRM and the use of empirical studies (especially action research) about these paradigms; (2) some principles and tools of both paradigms are rarely studied, for example, principles related to utilization levels, lot size, and performance measures focused on time; and (3) the application of principles and tools of the TBC/QRM in practice are scarce. These gaps represent opportunity for future research in the area. This paper is also valuable for managers in practice once it concludes that the essential aspect of the paradigm TBC/QRM is the focus on lead time reduction and not on tools and methods. A direct consequence of this finding is that to develop and use performance measures of lead time reduction is critical within the TBC/QRM.