Abstract
I have sad news centering not on my ignorance but on my ability to delay chores. After seven days in Dallas at the SEG Annual Meeting, I returned home to find my faithful desktop computer acting strangely. Well, no big deal. I called a technician to fix the problem. (Dumb.) This was an online session in which the technician “asks” if it is OK to take over my computer. (Dumb.) I gave him/her the go-ahead, and, after several hours, I was told we would need to reset the computer to factory settings. That seemed reasonable. (Dumber.) Because of these dumb moves, I have purchased a new computer and wonder where all my data and applications have gone. Wouldn't that make a grown man (or woman) cry?
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