Abstract
The article explores lessons learned from the Victoria and Albert (V&A) Museum's Capacity Building and Cultural Ownership Project—working with culturally diverse communities, a three-year, one-million pound project funded by the Heritage Lottery Fund from 2005–2008. The project had several aims. To research and develop the V&A's collections in relation to culturally diverse communities;1 to increase the percentages of BAME (black, Asian, and minority ethnic) audiences and contribute to intercultural understanding and social cohesion; to develop effective partnerships between the museum and black and ethnic minority organizations and to leave a lasting legacy both within the V&A and the sector as a whole. Drawing on external evaluation, this article reviews what was and was not achieved, indicating directions for the future in order to ensure long-term and lasting change.
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