From the lab to the world

Abstract

This paper describes the design and evaluation of a new feature included on a second screen application for real-time interaction during live sports TV broadcasts. This feature allows remote users to bet if a goal is about to happen during a soccer match, increasing their interest, engagement and excitement towards the broadcasted event. To achieve these objectives, we used an eyes-free interaction method so users would not need to constantly shift their attention from the TV screen to the mobile device every time a goal might happen. We conducted an evaluation study, with the real users of the application, which is available on the market, to gather the users' feedback regarding their experience and the use of the interaction method. Results may give a considerable contribution to future researchers in this field, regarding the challenges involved when deploying real-time interactions during live broadcasted events.