From stakeholders analysis to cognitive mapping and Multi-Attribute Value Theory: An integrated approach for policy support

Abstract

One of the fundamental features of policy processes in contemporary societies is complexity. It follows from the plurality of points of view actors adopt in their interventions, and from the plurality of criteria upon which they base their decisions. In this context, collaborative multicriteria decision processes seem to be appropriate to address part of the complexity challenge. This study discusses a decision support framework that guides policy makers in their strategic decisions by using a multi-method approach based on the integration of three tools, i.e., (i) stakeholders analysis, to identify the multiple interests involved in the process, (ii) cognitive mapping, to define the shared set of objectives for the analysis, and (iii) Multi-Attribute Value Theory, to measure the level of achievement of the previously defined objectives by the policy options under investigation. The integrated decision support framework has been tested on a real world project concerning the location of new parking areas in a UNESCO site in Southern Italy. The purpose of this study was to test the operability of an integrated analytical approach to support policy decisions by investigating the combined and synergistic effect of the three aforementioned tools. The ultimate objective was to propose policy recommendations for a sustainable parking area development strategy in the region under consideration. The obtained results illustrate the importance of integrated approaches for the development of accountable public decision processes and consensus policy alternatives. The proposed integrated methodological framework will, hopefully, stimulate the application of other collaborative decision processes in public policy making.