Abstract

There are frequent calls to enhance citizens' trust in government to pave the way towards a new paradigm of participatory governance and strong citizen support for government. In various realms, citizens may directly or indirectly engage with the government through various available mediums, even though, despite the availability of various policies and services provided by the government, citizens are generally passive and adamant in trusting the public sector. While many studies have explored a set of determinants that influence citizens' trust in government (i.e., central government, local government, parliament, and the legal system), few studies have ascertained the relationship and the role of social trust, happiness, governance, and political systems. These are critical factors that may influence trust in government. To address this gap, this study draws on the theoretical lens of social capital theory, proposing that cognitive social trust and citizen happiness—environment and performance—are the most likely predictors of citizen trust in government. This study assumes that citizens' perceptions of governance and political systems will moderate the effect of social trust and happiness on trust in government. Using data from the Asia Barometer Survey 2007, and focusing on data collected from the Philippines, this study tests a latent model employing the structural equation modelling technique. It finds that happiness negatively predicts trust in the central government and the legal system, while all other predictors do not have a significant effect. The findings also show that the political system moderates the impact of social trust and happiness on trust in government. Finally, this article points out its theoretical, empirical, and practical implications and provides directions for future research.

Highlights

  • There are frequent calls to enhance citizen trust in government and thereby pave the way towards a new paradigm of participatory306 From Social Trust and Happiness to Government Trust governance and strong citizen support for government

  • Do the political system and government’s governance performance moderate the impact of social trust and happiness on trust in government? this study asks four questions: (1) How does social trust influence citizens’ happiness and trust in government? (2) Does happiness mediate the relationship of social trust and trust in government? (3) What is the relationship of happiness and trust in government? (4) Do governance and the political system moderate the impact of these predictors on trust in government? To answer these questions, first, we provide a literature review using social capital theory (Putnam, 2008; 2001; 1993) as our primary theoretical lens for explaining the relationship of the variables

  • Testing the causal relationship provided in the hypothesised model, we employed regression analysis to determine the direct impact of the independent variables on trust in government as well as the moderating role of the political system and governance

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Summary

Introduction

There are frequent calls to enhance citizen trust in government and thereby pave the way towards a new paradigm of participatory306 From Social Trust and Happiness to Government Trust governance and strong citizen support for government. Despite the availability of various policies and services provided by the government, citizens tend to remain passive and adamant in trusting the public sector. Trust has been acknowledged as a key factor in the relationship between citizens and government, and the lack or failure of trust can hinder the creation of public value (Kelly, Mulgan, & Muers, 2002). While there is a growing body of literature on trust in government, there are few theoretical and empirical studies that detail the role of individual values or well-being—social trust (social capital) and happiness (subjective well-being)—on citizens’ trust in their governments in an Asian context. This study analyses how social trust and happiness are associated with government trust, and explores the interaction of the government’s performance and the political system

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