Abstract

Studies of political participation typically analyze voting, contentious collective action, or membership in voluntary associations. Few scholars investigate a more mundane—but highly consequential—form of neighborhood politics: requests for basic city services. We conceptualize city service requests as a direct, instrumental contact with local government that alters the geographical distribution of public goods. We hypothesize that rates of service requests vary with the ethnic and immigrant composition of neighborhoods, due to differences in these communities’ expectations of local government. We test this hypothesis using administrative data from the City of Boston. We find neighborhoods with high concentrations of first‐generation immigrants less likely to request services, relative to need. The concentration of African Americans, however, is associated with large increases in neighborhood service requests. We conclude with implications for the study of race, inequality, and political incorporation.

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