Abstract

Knowledge acquisition is a well-acknowledged bottleneck in the building of knowledge-based systems. Documents are a useful source of knowledge from experts. This paper targets the reuse of knowledge from the assembly phase of a product in the design and planning phases. Issues, their causes and the parameters involved are necessary to be acquired for reusing the knowledge so acquired. This paper discusses a method for knowledge acquisition, as a pipeline of existing tools in natural language understanding and processing. The acquired knowledge is expected to help in the decision making for a smart manufacturing system. The process of knowledge acquisition involves recognising the presence of issues and their causes using a combination of sentiment analysis and text patterns. The causes are then dissected to identify the constraints and constituent parameters. These pieces of knowledge are then reconstructed to form rules in a knowledge base. This paper demonstrates progress towards realising the method, by developing the cause dissection and rule-writing components, and validation of the issue-cause acquisition component with human subjects. A discussion is then presented on the potential integration and validation of the overall knowledge acquisition pipeline with a smart manufacturing system.

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