Abstract
The UK Open University (OU) was founded 30 years ago as a print-based distance teaching institution. It is gradually transforming itself into an electronic university. This article describes some of the steps along the way, focusing on the use of computer conferencing and the Web for course delivery and support of students. Many of the barriers and problems are analysed, as well as the successes and key turning points. The research issues related to this change are also highlighted, as are some of the evaluation studies carried out at the university on its use of new technologies.
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