Abstract
Demands for information resources are increasing while libraries are facing decreasing budgets and lessening staffing support. Interlibrary loan and consortial services can help libraries expand access to collections. Patron-initiated borrowing systems are a current trend in libraries, but seamlessly integrating them is challenging. This article analyzes problems in patron-initiated consortial resource sharing, introducing a new generation service which combines complex library systems and allows them to work together in real-time availability: the online public access catalog (OPAC), a consortial borrowing system, an interlibrary loan system, an integrated library system, and an authentication system. The service seamlessly integrated a new discovery tool, WorldCat Local, with local, consortial, and worldwide resource sharing systems. Patron requests are automatically transferred from system to system based on the item's availability, maintaining rapid delivery.
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