From Corporate Digital Responsibility to Responsible Digital Ecosystems

Abstract

The significant and rapidly growing impact that digital technologies has on all aspects of our lives has raised awareness of benefits but also concerns and worries linked to the development and use of these technologies. The concept of responsibility, as expressed in terms such as corporate social responsibility or responsible research and innovation, represents one well-established discourse and a set of practices that are used to deal with social and ethical concerns and which are now a well-established part of the broader sustainability literature. Recently, a novel discourse has gained prominence that specifically explores the question of which responsibilities arise for organisations based on their engagement with digital technologies. This discourse uses the term ‘corporate digital responsibility’ to describe how organisations can understand, shape, and discharge their responsibilities not just in a narrow economic sense, but also their broader moral, social and environmental responsibilities. This article takes its point of departure from the corporate digital responsibility discussion and aims to contribute to the theoretical underpinnings of the term. This article suggests that an appropriate metaphor to approach the reality of current socio-technical systems is that of an “ecosystem”. This metaphor accommodates many of the systems features of contemporary digital technologies, but it clashes with traditional conceptions of responsibility. This article argues that a concept of responsible digital ecosystems is a precondition for the successful ascription of responsibilities in digital contexts. Such ecosystems can be understood as systems that are designed to foster and support existing and novel responsibilities, that align responsibility ascriptions with a view to achieve desirable and acceptable outcomes. Based on these ideas of responsible digital ecosystems, this article spells out some of the implications for research and practice that the adoption of this conceptual framework entails.